Kristel ter Steege

Kristel is the welcoming soul of Bica Boa — the person who makes guests feel at home the moment they arrive.With years of experience in e‑commerce, customer service, and learning & development, she understands people deeply: how to support them, how to communicate clearly, and how to create an environment where everyone feels seen and cared for.Her background in interior design and graphic design adds a natural sense of beauty and harmony to the retreat.Every space she touches carries intention — warm, simple, and thoughtfully arranged to help guests relax into the rhythm of the mountains.This unique blend of skills makes Kristel the perfect bridge between the online world and the lived, offline experience of Bica Boa.She ensures that everything flows smoothly, from the first message to the final goodbye, with a calm presence and a genuine love for creating meaningful experiences.Kristel hosts with heart, clarity, and a quiet joy — offering support when needed, space when wanted, and a warm smile that makes Bica Boa feel like home.